8 Disciplines of Problem Solving Methodology - OCCC
Posted on September 27, 2011
Filed under Certificate Programs, Health Professions, Online Programs, Process Improvement, Professional Development, Uncategorized and tagged 8 Disciplines of Problem Solving, 8D method, 8D Training, Lean and 8D
Corporate Learning and The Quality Group now offer 8 D Training
Corporate Learning at OCCC provides local organizations with a resource for process improvement initiatives. Course are facilitated via an E-blended learning format that utilizes in-class, hands-on applications in addition to online coursework to enhance the learning experience. 8 D Training is customized to your organization’s specific requirements and can be implemented across industries. Below are the following steps for effective implementation of the 8 D Methodology:
**The Planning Phase: Plan for solving the problem and determine the prerequisites.
1: Use a Team: Establish a team of people with product/process knowledge.
2: Define and describe the Problem: Specify the problem by identifying in quantifiable terms the who, what, where, when, why, how, and how many (5W2H) for the problem.
3: Developing Interim Containment Plan Implement and verify Interim Actions: Define and implement containment actions to isolate the problem from any customer.
4: Determine and Identify and Verify Root Causes and escape points: Identify all potential causes that could explain why the problem occurred. Also identify why the problem has not been noticed at the time it occurred. All causes shall be verified or proved, not determined by fuzzy brainstorming.
5: Choose and verify Permanent Corrective Actions (PCAs) for root cause and Escape point: Through pre-production programs quantitatively confirm that the selected corrective actions will resolve the problem for the customer.
6: Implement and validate PCAs: Define and Implement the best corrective actions.
7: Prevent recurrence: Modify the management systems, operation systems, practices, and procedures to prevent recurrence of this and all similar problems.
8D has become a standard in the Auto, Assembly and other industries that require a thorough structured problem solving process using a team approach.
Please contact Corporate Learning at 405.682.7853 or email@example.com for more info.